Dear BCN members,
We have had a call with Russ and requested information on why there was such a delay on withdrawals as we noticed quite a few have been waiting for some time, he is very much aware of this situation and apologised for the delay, however the reason for the delay is due to every single payment is being manually checked and accounts are being verified before they release any payments… this is due to the hack attempt we had last month and BCN is simply making sure all accounts are checked thoroughly so members do not loose their Bitcoin….
As for the delay in reply to support tickets, as you know BCN is a small team mainly because they cannot expand as fast as they would like to, this is due to high risk and trust issues which im sure you will agree is understandable, the crypto world is in it’s infancy, imagine a new Support Member is employed and makes a small mistake, in crypto this can be devastating for many so having a small team is also a security policy…
3 Replies to “最近ビットクラブ出金遅い件について”
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